Order taking system for a quick service restaurant using multiple wireless communication channels

An order taking system for a quick service restaurant enabling a customer to place an order for an item from a drive-through lane, said quick service restaurant having a plurality of staff persons for completing said order, comprising:

• a drive-through order point positioned in the proximity of said drive-through lane;
• a base station;
• a plurality of wearable headsets adapted to be used by said plurality of staff persons;
• a first wireless voice communication link between said drive-through order point and said base station;
• and
• a second wireless voice communication link between said base station and said plurality of headsets;
• at least one of said plurality of staff persons being able to communicate by voice with said customer at said drive-through lane using said first wireless voice communication link and said second wireless voice communication link;
• and
• a third wireless voice communication link between said drive-through order point and at least one of said plurality of headsets allowing said drive-through order point to function as a repeater in voice communications between said base station and at least one of said plurality of staff persons.

A method of taking orders associated with a quick service restaurant enabling a customer to place an order for an item from a drive-through lane, said quick service restaurant having a plurality of staff persons for completing said order, comprising:

• communicating on a first wireless voice communication link from a drive-through order point capable of receiving said order for said item from said customer to a base station;
• communicating on a second wireless voice communication link from said base station to at least one of a plurality of wearable headsets adapted to be used by said plurality of staff persons;
• whereby at least one of said plurality of staff persons are able to communicate by voice with said customer at said drive-through lane using said first wireless voice communication link and said second wireless voice communication link;
• and
• communicating on a third wireless voice communication link between said drive-through order point and at least one of said plurality of headsets allowing said drive-through order point to function as a repeater in voice communications between said base station and at least one of said plurality of staff persons.