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US 2007/0185965 A1Published application
Extending Functionality of Workflow applications using Instant Messaging (IM)
AssigneeBellSouth Intellectual Property Corporation
InventorsBrian Daigle, W. Daniell, Joel (Hassan) Davis, Larry Kent
Life of this patent
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Abstract
Plug-ins for instant messaging (IM) systems are described. By using plug-ins in conjunction with IM systems, the functionality of IM systems may be greatly extended. Specifically, in business applications, such as workflow processes, IM provides a more reliable approach to determining actual delivery of messages.
Claims20
An instant messaging (IM) system comprising:
- an IM client adapted to receive a workflow request;
- and
- a workflow plug-in adapted to process the workflow request.
An instant messaging (IM) method comprising:
- receiving a workflow request;
- and
- processing the workflow request via a workflow plug-in.
An instant messaging (IM) computer readable storage medium comprising:
- IM client logic adapted to receive a workflow request;
- and
- workflow plug-in logic adapted to process the workflow request.
Dependencies are inferred from the claim text.