System and method for enhancing user experience in a wide-area facility having a distributed, bounded environment

A system for supporting customer use of a wide-area facility which is under a common management or ownership, the system comprising:

• a plurality of transceiver bases distributed throughout or around said wide-area facility which is under common management or ownership;
• a system controller in communication with said transceiver bases;
• and
• at least one wireless phone carried by a customer who is using said wide-area facility, wherein said wireless phone communicates wirelessly with said plurality of transceiver bases so as to communicate with said system controller;
• wherein said system controller maintains a schedule of reservations for said customer to use attractions of said wide-area facility;
• and
• said customer communicates with said system controller using said wireless phone to create, edit or review said schedule of reservations.

A system for supporting customer use of a collection of attractions, exhibits, or amenities, the system comprising:

• a plurality of transceiver bases distributed throughout or around said collection of attractions, exhibits, or amenties;
• a system controller in communication with said transceiver bases;
• and
• at least one wireless phone carried by a customer who is using said collection of attractions, exhibits, or amenties, wherein said wireless phone communicates wirelessly with said plurality of transceiver bases so as to communicate with said system controller;
• wherein said system controller transmits information to said wireless phone about said wide-area facility or about goods, services, attractions, exhibits or amenities within said wide-area facility.