Service and application management in information technology systems

A system for managing software, the system comprising:

• a plurality of client computer systems, each client computer system comprising a processor, a display device, a network interface, an input device, and a computer readable medium;
• a computer program product stored on the computer readable medium of at least one of the client computer systems, the stored computer program product including executable instructions causing the at least one client computer system to:
• initiate two or more embedded services integrated with an enterprise software product stored on the computer readable medium based on a service level agreement, wherein the embedded services comprise a health check monitoring service to automatically trigger one of a system incident message and an administrative task message in response to a generated event, a support service to handle at least one of a system incident message and a user incident message, a software maintenance service to automatically deploy of one or more software updates to the software installed on the client system, and a continuous improvement service to implement one or more recommended actions to improve an efficiency of the client system;
• aggregate information outputted from the initiated embedded services;
• and
• display the aggregated information in a graphical user interface.