Systems, methods, and media for managing software defects

A machine-accessible medium containing instructions effective, when executing in a data processing system, to cause said data processing system to perform operations comprising:

• receiving a plurality of software state logs each from an originating user computer system, each software state log being associated with a potential software defect of an application executing on a user computer system, and each software state log comprising software state information associated with its associated user computer system;
• storing the received software state logs in a defect repository;
• and
• analyzing the software state information of the stored software state logs to detect patterns in the software state information.

A defect repository server system, the system comprising:

• a communications module to receive a plurality of software state logs from a plurality of originating user computer systems, each software state log being associated with a potential software defect of an application executing on its originating user computer systems, wherein each software state log comprises software state information associated with its originating user computer system;
• a defect repository interface, the defect repository interface being adapted to store the received software state logs in a defect repository;
• a defect analyzer module, the defect analyzer module being adapted to analyze the software state logs stored in the defect repository to detect patterns in the software state information;
• and
• a defect notification module, the defect notification module being adapted to transmit an indication of detected patterns in the software state information.