Automated skills assessment
OwnerDavid Gilbert, Bruce Sharpe +1inventors
InventorsDavid Gilbert, Bruce Sharpe, Daniel Barrett
Life of this patent
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Abstract
An approach for automated skills assessment over a network is provided herein. Test subjects request an evaluation session via a phone call, email exchange, instant message exchange, or facsimile transmission. An information capture system facilitates the evaluation session forwarding prompts to the test subject and forwarding responses to a processing system. Upon completion, the responses are stored along with the prompts and assigned a unique identifier. Assessors including humans and computer applications access the network through a data transfer system and receive the stored evaluation session. Assessments for each evaluation session are stored by the processing system for subsequent delivery to subscribers.
Claims20
A computer-implemented method for automated skills assessment over a network, comprising:
- in response to receiving a request to record an evaluation session, initiating an information capture process;
- in response to receiving a series of responses to a series of provided prompts, recording the responses;
- upon completion of the evaluation session, storing the recorded responses and a call detail record (CDR);
- in response to receiving a request to assess the stored responses, providing the recorded responses to an assessor;
- in response to receiving an assessment of the stored responses, storing the assessment;
- and
- in response to receiving a request for the assessment, providing the assessment and the associated CDR to an assessment recipient.
A system for automated skills assessment over a network, comprising:
- a local communication system configured to:
- upon receiving a request for recording an evaluation session, interact with a test subject to provide a series of prompts and receive a series of responses associated with the series of prompts;
- an information capture system configured to:
- forward the series of prompts to the local communication system;
- forward the series of responses from the local communication system;
- and
- forward a CDR associated with the evaluation session;
- a processing system configured to:
- store a record associated with the evaluation session, wherein the record includes at least one of:
- the series of prompts, the series of responses, and the CDR associated with the evaluation session;
- upon receiving a request for assessing the evaluation session, forward the stored record;
- upon receiving an assessment of the evaluation session, store the assessment;
- and
- upon receiving a request for the assessment forward the assessment to a subscriber.
A computer readable medium having computer-executable instructions for performing a process for automated language skills assessment over a network, the computer process comprising:
- in response to receiving a local call requesting to record a language evaluation session, forwarding the call to an interactive voice recording system;
- providing a series of prompts soliciting at least one of:
- a keypad entry response and voice response;
- in response to receiving a series of responses to the series of provided prompts, recording the responses;
- upon completion of the language evaluation session, storing the recorded responses and a call detail record (CDR);
- in response to receiving a request to assess the stored responses, providing the recorded responses to an assessor;
- in response to receiving an assessment of the stored responses, storing the assessment;
- and
- in response to receiving a request for the assessment, providing the assessment and the associated CDR to an assessment recipient.
Dependencies are inferred from the claim text.