System and method for just-in-time training in software applications
AssigneeGeneral Electric Company
InventorsMark Morita, Prakash Mahesh
Life of this patent
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Abstract
Certain embodiments of the present invention provide a method for just-in-time training in software applications including tracking usage of an application by a user, determining a task the user is attempting to perform based at least in part on the tracked usage, and offering training content to the user based at least in part on the task. The training content is offered substantially when the user is attempting to perform the task.
Claims20
A method for just-in-time training in software applications, the method including:
- tracking usage of an application by a user;
- determining a task the user is attempting to perform based at least in part on the tracked usage;
- and
- offering training content to the user based at least in part on the task, wherein the training content is offered substantially when the user is attempting to perform the task.
A system for just-in-time training in software applications, the system including:
- a tracking component, wherein the tracking component is capable of tracking usage of an application by a user;
- and
- a training component, wherein the training component is capable of determining a task the user is attempting to perform based at least in part on the tracked usage, wherein the training component is capable of offering training content to the user based at least in part on the determined task when the user is attempting to perform the task.
A computer-readable medium including a set of instructions for execution on a computer, the set of instructions including:
- a tracking routine configured to track usage of at least one application by a user;
- and
- a training routine configured to offer just-in-time training content to the user based at least in part on the determined task.
Dependencies are inferred from the claim text.