Method, system and program product for monitoring work items

A computer-implemented method for monitoring work items, comprising:

• associating a queue with each of a set of work lists of work items to be monitored;
• designating work items to be monitored by selecting users assigned to the work items;
• monitoring changes in state of the work items according to at least one predefined schedule;
• storing states of the work items in the associated queues based on the monitoring;
• and
• sending electronic messages to users assigned to the work items based on the states stored in the queues.

A system for monitoring work items, comprising:

• a queue association system for associating a queue with each of a set of work lists of work items to be monitored;
• a user selection system for designating work items to be monitored by selecting users assigned to the work items;
• a monitoring system for monitoring changes in state of the work items according to at least one predefined schedule;
• a state storage system for storing states of the work items in the associated queues based on the monitoring;
• and
• a messaging system for sending electronic messages to users assigned to the work items based on the states stored in the queues.

A program product stored on a computer readable medium for monitoring work items, the computer readable medium comprising program code for performing the following steps:

• associating a queue with each of a set of work lists of work items to be monitored;
• designating work items to be monitored by selecting users assigned to the work items;
• monitoring changes in state of the work items according to at least one predefined schedule;
• storing states of the work items in the associated queues based on the monitoring;
• and
• sending electronic messages to users assigned to the work items based on the states stored in the queues.

A method for deploying an application for monitoring work items, comprising:

• providing a computer infrastructure being operable to:
• associate a queue with each of a set of work lists of work items to be monitored;
• designate work items to be monitored by selecting users assigned to the work items;
• monitor changes in state of the work items according to at least one predefined schedule;
• store states of the work items in the associated queues based on the monitoring;
• and
• send electronic messages to users assigned to the work items based on the states stored in the queues.