Customer centric travel system
OwnerValerie Viale, Vincent Lextraitinventors
Life of this patent
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Abstract
A customer-centric travel information management system includes one user record dedicated to each travel user, a user information storage area configured to store information release authorizations, personal request information, information input into the user information storage area for transmission to the user, and a user identification; a user interface; a customer profiles database; and plural travel segment records, each travel segment record including travel segment data generated by a specific travel provider, a trigger generating provider notice information upon changes in the travel segment data, and a user notification information section generating user notification information upon changes in the travel segment data by the specific travel provider.
Claims15
A customer-centric travel information management system, comprising:
- a database (1) comprising plural user records (10), one user record dedicated to each user, each user being a different travel customer, each user record comprising
- a user information storage area (23) configured to store i) information release authorizations (33), ii) personal request information, iii) information (39) input into the user information storage area for transmission to the user, and iv) a user identification (24) to uniquely identify the user record with a specific user,
- a user interface (25) configured to input and output information between the user and the user information storage area,
- a customer profiles database (30) including the user identification (24), data content parts (36) and views definition parts (37), and
- plural travel segment records (34), each travel segment record including the user identification (24), travel segment data generated by a specific travel provider (40), a trigger (31) generating provider notice information (38) upon changes in the travel segment data, and a user notification information (39) section generating user notification information upon changes in the travel segment data being made by the specific travel provider.
A customer-centric travel information management system, comprising:
- a database (1) comprising plural user records (10), each user record dedicated to a different travel customer, each user record comprising
- i) a customer profiles database (30) including a user identification (24), customer data content parts (36) and user-defined views definition parts (37), and
- ii) plural travel segment records (34) created by different travel providers,
- the customers profiles database linked to each of the plural travel segment records by the user identification,
- each travel provider having read and write access rights to travel segment records created by that travel provider,
- the user-defined views definition parts establishing each travel provider's read access rights to travel segment records not created by that travel provider,
- wherein, the database creates a travel plan for the user based on the plural travel segment records.
A customer-centric travel information management system, comprising:
- a database of travel user records connected to a computer network accessible by travel providers and travel users, each user record comprising
- i) a customer profiles database (30) including a user identification (24) uniquely associated with each user and user-redefinable views definition parts (37), and
- ii) plural travel segment records (34) individually linked, by the user identification, to the customer profiles database,
- each travel segment record being created by a different one of plural travel providers,
- the one travel provider having read and write access rights to the travel segment records created by the one travel provider,
- the one travel provider having read access rights to travel segment records, created by travel providers other than the one travel provider, only to an extent authorized by the views definition parts,
- wherein, the database creates a travel plan for the user based on the plural travel segment records.
Dependencies are inferred from the claim text.