Systems and methods for aggregating telephony and internet data

Abstract

Teleranking is the aggregation and analysis of customer call and click data through any communication device (“Device”) that provides relevancy and rankings of a Target(s) that is being searched for by the user. The Target can be a location(s), a business(es), a person(s) or a website(s). By combining call and click data with database information pertaining to the Target(s), Teleranking can deliver ranked relevancy for the Target(s) based on weight-based algorithms. When a user searches for a Target(s) on their Device, the call and click data assigned to each Target(s) is logged into a database. Based on the call and click characteristics and the user profile, a certain weight(s) is assigned to the Target(s). The weight(s) assigned determines the popularity and relevancy of the Target(s) based on the aggregate call and click data and the location and profile of the Device user. The Device User's Information is defined as the profile of the Device user, the actions and/or events generated by the Device or the Device User.

Dependencies are inferred from the claim text.