Quality control of authoring work flow within a benefits content system

A computer program product, tangibly embodied in an information carrier, for quality control of authoring work flow within a benefits content system, the computer program product including instructions being operable to cause data processing apparatus to:

• generate a first change request in a work flow process to implement a first change to a portion of content within the benefits content system;
• associate a first status indicator, indicating whether the first change has passed a quality check, with the first change request;
• associate a second status indicator, indicating whether the first status indicator should be overridden, with the first change request;
• move the first change request to a next step in the work flow process if the associated first status indicator indicates the first change has passed the quality check;
• prevent the first change request from moving to the next step in the work flow process if the associated first status indicator indicates the first change has failed the quality check and the associated second status indicator indicates that the first status indicator should not be overridden;
• and
• move the first change request to the next step in the work flow process if the associated first status indicator indicates the first change has failed the quality check and the associated second status indicator indicates that the first status indicator should be overridden.

A system for quality control of authoring work flow within a benefits content system, the system comprising a computing device configured to:

• generate a first change request in a work flow process to implement a first change to a portion of content within the benefits content system;
• associate a first status indicator, indicating whether the first change has passed a quality check, with the first change request;
• associate a second status indicator, indicating whether the first status indicator should be overridden, with the first change request;
• move the first change request to a next step in the work flow process if the associated first status indicator indicates the first change has passed the quality check;
• prevent the first change request from moving to the next step in the work flow process if the associated first status indicator indicates the first change has failed the quality check and the associated second status indicator indicates that the first status indicator should not be overridden;
• and
• move the first change request to the next step in the work flow process if the associated first status indicator indicates the first change has failed the quality check and the associated second status indicator indicates that the first status indicator should be overridden.