Method and system for providing enhanced call waiting
AssigneeAT&T Intellectual Property I, L.P.
InventorsSusanne Crockett, Karen Pelletier, Tricia Henry, Roberto Carrion, Mary Hardzinski, Thomas McBlain
Life of this patent
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Abstract
A method and system are disclosed for providing an enhanced call waiting announcement to a called party that is busy on a first call and receives a second call. Information provided by a second calling party is recorded and played back to the called party after the first call is over. The called party is not interrupted during the duration of the first call.
Claims18
A method for processing a second call from a calling party to a called communication station that is engaged in a first call, the method comprising:
- determining that the called communication station is engaged in the first call;
- automatically routing the second call to a telecommunication network element in response to determining the called communication station is engaged in the first call;
- recording information provided by the calling party;
- and
- automatically transmitting the recorded information to the called communication station after the first call is terminated.
A computer-readable storage medium comprising a set of instructions for processing a second call from a calling party to a called communication station that is engaged in a first call, the set of instructions to direct a computer system to perform acts of:
- determining that the called communication station is engaged in the first call;
- automatically routing the second call to a telecommunication network element in response to determining the called communication station is engaged in the first call;
- recording information provided by the calling party;
- and
- automatically transmitting the recorded information to the called communication station after the first call is terminated.
A system for processing a second call from a calling party to a called communication station that is engaged in a first call, the system comprising:
- means for determining that the called communication station is engaged in the first call;
- means for recording information provided by the calling party;
- and
- means for automatically transmitting the recorded information to the called communication station after determining during varying time periods the first call is terminated.
Dependencies are inferred from the claim text.