Multimodal service session establishing and providing method, and multimodal service session establishing and providing system, and control program for same

A multimodal service providing method for providing multimodal service by connecting service servers of a plurality of types each providing a different service content to terminal devices and by integrating service to be provided by two or more of the service servers selected out of the service servers of the plurality of types to the terminal devices, said multimodal service providing method comprising:

• issuing a session establishing request from the terminal devices when the integrated service is to be provided;
• establishing the multimodal service session between the terminal devices and the service servers to which the session establishing request is issued, based on the session establishing request issued;
• monitoring, after the multimodal service session is established, significant information representing states of the service to be provided by the service servers and sent-out information fed from the terminal devices when the integrated service is to be provided;
• determining a manner of linking of the service, based on results from the monitoring and service linking conditions set in advance;
• making the service be linked, based on the determined linking manner;
• and
• providing the linked and integrated service to the terminal devices.

A multimodal service session establishing system comprising:

• service servers of a plurality of types each providing a different service content;
• terminal devices to be connected to the service servers of the plurality of types;
• integrated servers installed between the terminal devices and the service servers of the plurality of types;
• wherein a multimodal service session to provide the service to the terminal devices by integrating the service to be provided by two or more of the service servers selected out of the service servers of the plurality of types is established between the service servers and the terminal devices;
• wherein the terminal devices issue a session establishing request when the integrated service is to be provided;
• and
• wherein the integrated servers establish the multimodal service session between the terminal devices and the service servers to which the session establishing request is issued, based on the session establishing request issued.

A multimodal service providing system comprising:

• service servers of a plurality of types each providing a different service content;
• terminal devices to be connected to the service servers of the plurality of types;
• integrated servers installed between the terminal devices and the service servers of the plurality of types;
• wherein the service is provided to the terminal devices by integrating the service to be provided by two or more of the service servers selected out of the service servers of the plurality of types;
• wherein the terminal devices issue a session establishing request when the integrated service is to be provided;
• wherein the integrated servers comprise:
• a session establishing unit to establish the multimodal service session between the terminal devices and the service servers to which the session establishing request is issued, based on the session establishing request issued by the terminal devices;
• a monitoring unit to monitor, after the multimodal service session has been established by the session establishing unit, significant information representing states of the service to be provided by the service servers and sent-out information fed from the terminal devices when the integrated service is to be provided;
• a storing unit to store service linking conditions set in advance;
• a determining unit to determine a manner of service linking based on results from the monitoring by the monitoring unit and on the service linking conditions of the storing unit;
• an issuing unit to issue the manner of the service linking determined by the determining unit to the service servers;
• wherein the service to be provided by the service servers of the plurality of types is linked, based on the manner of linking issued by the issuing unit, and the linked and integrated service is provided to the terminal devices.

A control program stored in a computer-readable storage medium to have a computer execute a multimodal service providing method for providing multimodal service by connecting service servers of a plurality of types each providing a different service content to terminal devices and by integrating service to be provided by two or more of the service servers selected out of the service servers of the plurality of types to the terminal devices, the multimodal service providing method comprising:

• issuing a session establishing request from the terminal devices when the integrated service is to be provided;
• establishing the multimodal service session between the terminal devices and the service servers to which the session establishing request is issued, based on the session establishing request issued;
• monitoring, after the multimodal service session is established, significant information representing states of the service to be provided by the service servers and sent-out information fed from the terminal devices when the integrated service is to be provided;
• determining a manner of linking of the service, based on results from the monitoring and service linking conditions set in advance;
• making the service be linked, based on the determined linking manner;
• and
• providing the linked and integrated service to the terminal devices.

A control program stored in a computer-readable storage medium to have a computer control a multimodal service session establishing system comprising:

• service servers of a plurality of types each providing a different service content;
• terminal devices to be connected to the service servers of the plurality of types;
• integrated servers installed between the terminal devices and the service servers of the plurality of types;
• wherein a multimodal service session to provide the service to the terminal devices by integrating the service to be provided by two or more of the service servers selected out of the service servers of the plurality of types is established between the service servers and the terminal devices;
• wherein the terminal devices issue a session establishing request when the integrated service is to be provided;
• and
• wherein the integrated servers establish the multimodal service session between the terminal devices and the service servers to which the session establishing request is issued, based on the session establishing request issued.

A control program stored in a computer-readable storage medium to have a computer control a multimodal service providing system comprising:

• service servers of a plurality of types each providing a different service content;
• terminal devices to be connected to the service servers of the plurality of types;
• integrated servers installed between the terminal devices and the service servers of the plurality of types;
• wherein the service is provided to the terminal devices by integrating the service to be provided by two or more of the service servers selected out of the service servers of the plurality of types;
• wherein the terminal devices issue a session establishing request when the integrated service is to be provided;
• wherein the integrated servers comprise:
• a session establishing unit to establish the multimodal service session between the terminal devices and the service servers to which the session establishing request is issued, based on the session establishing request issued by the terminal devices;
• a monitoring unit to monitor, after the multimodal service session has been established by the session establishing unit, significant information representing states of the service to be provided by the service servers and sent-out information fed from the terminal devices when the integrated service is to be provided;
• a storing unit to store service linking conditions set in advance;
• a determining unit to determine a manner of service linking based on results from the monitoring by the monitoring unit and on the service linking conditions of the storing unit;
• an issuing unit to issue the manner of the service linking determined by the determining unit to the service servers;
• wherein the service to be provided by the service servers of the plurality of types is linked, based on the manner of linking issued by the issuing unit, and the linked and integrated service is provided to the terminal devices.

A multimodal service providing system comprising:

• service servers of a plurality of types each providing a different service content;
• terminal devices to be connected to the service servers of the plurality of types;
• integrated servers installed between the terminal devices and the service servers of the plurality of types;
• wherein the service is provided to the terminal devices by integrating the service to be provided by two or more of the service servers selected out of the service servers of the plurality of types;
• wherein the terminal devices issue a session establishing request when the integrated service is to be provided;
• wherein the integrated servers comprise:
• a session establishing means to establish the multimodal service session between the terminal devices and the service servers to which the session establishing request is issued, based on the session establishing request issued by the terminal devices;
• a monitoring means to monitor, after the multimodal service session has been established by the session establishing means, significant information representing states of the service to be provided by the service servers and sent-out information fed from the terminal devices when the integrated service is to be provided;
• a storing means to store service linking conditions set in advance;
• a determining means to determine a manner of service linking based on results from the monitoring by the monitoring means and on the service linking conditions of the storing means;
• an issuing means to issue the manner of the service linking determined by the determining means to the service servers;
• wherein the service to be provided by the service servers of the plurality of types is linked, based on the manner of linking issued by the issuing means, and the linked and integrated service is provided to the terminal devices.