System, method and program product for managing communications pursuant to an information technology (IT) migration

A method for managing communications, comprising:

• analyzing an infrastructure of an enterprise to generate a distribution list of message recipients;
• grouping the message recipients into a set of mailing groups;
• assigning message templates to the set of mailing groups;
• configuring a schedule for sending messages to the message recipients;
• generating and sending the messages to the message recipients using the templates assigned to their respective mailing groups and the schedule;
• tracking and processing responses to the messages;
• and
• updating records associated with the message recipients based on the responses.

A program product stored on a computer readable medium for managing communications, the computer readable medium comprising program code for performing the following steps:

• analyzing an infrastructure of an enterprise to generate a distribution list of message recipients;
• grouping the message recipients into a set of mailing groups;
• assigning message templates to the set of mailing groups;
• configuring a schedule for sending messages to the message recipients;
• generating and sending the messages to the message recipients based on their assigned message templates and the schedule;
• tracking and processing responses to the messages;
• and
• updating records associated with the message recipients based on the responses.

A method for deploying an application for managing communications, comprising:

• providing a computer infrastructure being operable to:
• analyze an infrastructure of an enterprise to generate a distribution list of message recipients;
• group the message recipients into a set of mailing groups;
• assign message templates to the set of mailing groups;
• configure a schedule for sending messages to the message recipients;
• generate and send the messages to the message recipients based on their assigned message templates and the schedule;
• track and processing responses to the messages;
• and
• update records associated with the message recipients based on the responses.

Computer software embodied in a propagated signal for deploying an application for managing communications, the computer software comprising instructions to cause a computer system to perform the following functions:

• analyze an infrastructure of an enterprise to generate a distribution list of message recipients;
• group the message recipients into a set of mailing groups;
• assign message templates to the set of mailing groups;
• configure a schedule for sending messages to the message recipients;
• generate and send the messages to the message recipients based on their assigned message templates and the schedule;
• track and processing responses to the messages;
• and
• update records associated with the message recipients based on the responses.