Remote terminal, processor-readable medium, and method for remote adjustment of a user profile
AssigneeSBC Knowledge Ventures, L.P.
InventorsCarlton Brown, G. Cambron
Life of this patent
Estimating the term…
Abstract
A method includes monitoring, using a customer profile monitor at a server, a customer performance parameter of customer premises equipment. The customer premises equipment includes a customer profile and is located remote from the server. The customer performance parameter is compared to a customer specific performance standard to determine a difference. The customer profile of the customer premises equipment is adjusted automatically by the server.
Claims20
A method comprising:
- monitoring, using a customer profile monitor at a server, a customer performance parameter of a customer premises equipment, the customer premises equipment including a customer profile and being located remote from the server;
- comparing the customer performance parameter to a customer specific performance standard to determine a difference;
- automatically adjusting the customer profile of the customer premises equipment in response to determining the difference.
A remote terminal communicatively coupled between a backbone network and a plurality of customer sites, the remote terminal comprising:
- a multiplexer coupled to the backbone network;
- a transceiver coupled to the customer site;
- and
- a controller coupled to customer premises equipment of the customer site via the transceiver, the controller adapted to monitor a customer performance parameter related to the customer premises equipment of a particular customer, the customer premises equipment including a customer profile, the controller to compare the customer performance parameter to a customer specific performance standard to determine a difference and to automatically adjust the customer profile of the customer premises equipment in response to determining the difference.
A processor readable medium embodying processor readable instructions to perform remote adjustment of customer premises equipment, the processor readable instructions comprising:
- instructions to monitor, using a customer profile monitor, a customer performance parameter of a customer premises equipment at a server, the customer premises equipment including a customer profile and being located remote from the server;
- instructions to compare the customer performance parameter to a customer specific performance standard to determine a difference;
- instructions to adjust the customer profile of the customer premises equipment at the server.
Dependencies are inferred from the claim text.