Telematic service system and method
AssigneeGeneral Motors Corporation
InventorDaniel Grenn
Life of this patent
Estimating the term…
Abstract
A method and apparatus for servicing a vehicle component that includes contacting a remote service center through a telematic module. The method and apparatus also includes diagnosing remotely a vehicle issue and servicing remotely said vehicle issue. Remotely servicing the vehicle saves cost and time when compared to bringing the vehicle to a vehicle service facility.
Claims30
A method of remotely servicing a vehicle component, comprising:
- contacting a remote service center through a telematic module;
- diagnosing remotely a vehicle issue;
- and
- servicing remotely said vehicle issue.
A method of servicing a vehicle component by contacting a remote service center though a telematic module, comprising:
- communicating a fault to the remote service center through the telematic module;
- diagnosing remotely a vehicle issue based on said fault;
- and
- executing a remote service procedure to remotely service said vehicle issue.
A control system that communicates with a remote service center to perform a remote service procedure, the control system comprising:
- a telematic module that communicates with the remote service center to remotely diagnose a vehicle issue;
- and
- a control module that executes a remote service procedure to service said vehicle issue based on communication with said remote service center through said telematic module.
Dependencies are inferred from the claim text.