Geographical call routing for a non-emergency calling service

A computer readable medium for storing a computer program that determines routing for at least one call based on a location of a calling party, said computer readable medium comprising:

• a location ascertaining code segment that ascertains whether a calling party, calling a service corresponding to at least one predefined service area, is within the at least one predefined service area;
• a service area determining code segment that, when the calling party is within the at least one predefined service area, determines which at least one predefined service area the calling party is in and determines the routing for the call based upon determining which at least one predefined service area the calling party is in, and
• a call route identifying code segment that identifies a route for the call to a destination for the service that corresponds to the determined predefined service area based upon determining that the calling party is within the determined predefined service area.

A system for determining routing for at least one call based on a location of a calling party, said system comprising:

• a locater that ascertains whether a calling party, calling a service corresponding to at least one predefined service area, is within the at least one predefined service area;
• a determiner that, when the calling party is within the at least one predefined service area, determines which at least one predefined service area the calling party is in and determines the routing for the call based upon determining which at least one predefined service area the calling party is in, and
• a route identifier that identifies a route for the call to a destination for the service that corresponds to the determined predefined service area based upon determining that the calling party is within the determined predefined service area.