System of providing communication service via client representatives and the method of the same

A method for providing a communication service via a client representative, which comprises:

• receiving a communication service request from a first terminal through a first network by a client representative;
• forwarding said communication service request to a management system through a second network;
• obtaining link information according to said communication service request by accessing a database of said management system, wherein said link information includes information of a second terminal;
• returning said link information to said client representative through said second network;
• and
• establishing a connection between said client representative and said second terminal, thereby generating said communication service between said first terminal and said second terminal by relaying said connection to said first terminal through said first network.

A cross-link communication system comprising:

• a central management system (CMS);
• pluralities of first terminals coupled to said central management system (CMS) via a first network;
• pluralities of client representatives coupled between said first network and a second network;
• and
• pluralities of second terminals coupled to said second network, wherein said client representative has the ability to relay the communication services from said first network to said second network.

A client representative for cross-link communication system, wherein said client representative has the ability to relay a communication service from a first network to a second network, wherein said client representative includes:

• a processor;
• an Ethernet interface coupled to said processor for accessing Ethernet;
• a phone interface coupled to said processor for connecting a phone;
• a phone line interface coupled to said processor for connecting a phone line;
• and
• memory coupled to said processor for storing digital data.