Product locating method and system

A method for tracking a progress of a product being serviced, the method comprising:

• attaching a radio frequency identifier (RFID) to a product;
• using the RFID to locate the product within a service area;
• providing a real-time location for the product within the service area to a website;
• and
• accessing the website to determine a progress status of service being performed on the product.

A computer program product, residing on a computer usable medium, comprising:

• program code for obtaining from a customer one or more desired features describing a desired product;
• program code for reading product information from a plurality of radio frequency identifier (RFID) tags, wherein each of the plurality of RFID tags is attached to a different instance of a product, and wherein each of the RFID tags contains detailed product information describing the attached instance of the product;
• program code for matching the desired features obtained from the customer with the detailed product information in one or more of the RFID tags;
• and
• program code for determining a location of a desired product by locating an RFID that contains detailed product information that matches the customer's one or more desired features.

A service comprising:

• obtaining from a client one or more desired features obtained from a customer of the client, wherein the desired features describe a desired product for the customer;
• remotely reading product information from a plurality of radio frequency identifier (RFID) tags located on the client's premises, wherein each of the plurality of RFID tags is attached to a different instance of a product, and wherein each of the RFID tags contains detailed product information describing the attached instance of the product;
• matching the desired features obtained from the customer with the detailed product information in one or more of the RFID tags;
• determining a location of a desired product by locating an RFID that contains detailed product information that matches the customer's one or more desired features;
• and
• transmitting the location to the client.