Managing compliance with service level agreements in a grid environment

A system for managing compliance with service level agreements in a grid environment, comprising:

• a grid service enabled to monitor a grid environment provided by a grid vendor;
• said grid service further comprising:
• means, responsive to detecting said grid job passing a timing entry point flowing towards said grid environment, for starting a timer to monitor an amount of time from said grid job passing said timing entry point to a result of said grid job passing a timing exit point while flowing away from said grid environment;
• means, responsive to detecting said result of said grid job passing said timing exit point, for determining whether a value of said timer exceeds a timing term agreed to in a service level agreement specifying performance requirements for said grid job, wherein said grid vendor agrees to said performance requirements in said service level agreement for handling said grid job.

A computer program product, residing on a computer readable medium, for managing compliance with service level agreements in a grid environment, comprising:

• means for enabling detection of a grid job passing a timing entry point flowing towards a grid environment;
• means, for triggering a timer to monitor an amount of time from said grid job passing said timing entry point to a result of said grid job passing a timing exit point while flowing away from said grid environment;
• means for enabling detection of said result of said grid job passing said timing exit point;
• and
• means for controlling a determination of whether a value of said timer exceeds a timing term agreed to in a service level agreement specifying performance requirements for said grid job, wherein said grid vendor agrees to said performance requirements in said service level agreement for handling said grid job.