Interacting with consumers to inform, educate, consult, and assist with the purchase and use of personal care products
AssigneeKimberly-Clark Worldwide, Inc.
InventorsMary McDaniel, Mary Meyer, Jennifer Marvin, Kurtis Schweitzer, James Tanner
Life of this patent
Estimating the term…
Abstract
Educating a consumer about a personal care product. A request for information regarding a personal care product is received from a consumer. A description of one or more physical characteristics associated with the consumer and related to the personal care product is also received from the consumer. In response to the received request and description, a visual representation of a three-dimensional model is provided to the consumer. The three-dimensional model is a function of the received physical characteristics and the personal care product.
Claims46
A method for educating a consumer about a personal care product, said method comprising:
- receiving a request from a consumer for information regarding a personal care product;
- receiving from the consumer a description of one or more physical characteristics associated with the consumer and related to the personal care product;
- and
- providing to the consumer the requested information in the form of a visual representation of a three-dimensional model, said three-dimensional model being a function of the received physical characteristics and the personal care product.
A system for educating a consumer about a personal care product, said system comprising:
- means for receiving a request from a consumer for information regarding a personal care product and for receiving from the user a description of one or more physical characteristics associated with the consumer and related to the personal care product;
- means for providing to the consumer the requested information in the form of a visual representation of a three-dimensional model, said three-dimensional model being a function of the received physical characteristics and the personal care product;
- and
- means for manipulating the provided visual representation of the three-dimensional model responsive to input from the consumer.
A method of enabling a resource to educate a consumer, said method comprising:
- transmitting, from the consumer to the resource, a request for information regarding a personal care product;
- transmitting, from the consumer to the resource, a description of one or more physical characteristics associated with the consumer and related to the personal care product;
- and
- transmitting, from the resource to the consumer, the requested information in the form of a visual representation of a three-dimensional model, said three-dimensional model being a function of the physical characteristics and the personal care product.
A method for educating a consumer about a personal care product in a confidential setting, said method comprising:
- receiving, by a human agent, a request from a consumer for information regarding a personal care product;
- receiving from the consumer a description of one or more physical characteristics associated with the consumer and related to the personal care product;
- selecting a multimedia resource based on the personal care product and the received description of the one or more physical characteristics;
- and
- providing to the consumer the requested information confidentially in the form of the selected multimedia resource.
Dependencies are inferred from the claim text.