Effortless association between services in a communication system and methods thereof
AssigneeInternational Business Machines Corporation
InventorsJohn Cazzolla, Reza Ghasemi, Walter Haenel, Joseph Hansen
Life of this patent
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AssigneeInternational Business Machines Corporation
InventorsJohn Cazzolla, Reza Ghasemi, Walter Haenel, Joseph Hansen
Estimating the term…
A communication system (100) includes a portal (110), a subscriber (108), a service processor (112), and a communication network (102-104, 107) for providing communication between the portal (110), the subscriber (108) and the service processor (112). The components (108-112) of the communication system (100) are programmed to transmit registration information from the subscriber (108) to the portal (110), transmit from the portal (110) to the subscriber (108) a coupling application (212), corresponding controllable content, and a ticket identifying a communication session between the subscriber and the portal, invoke the coupling application (212) in response to a content type of the controllable content selected at the subscriber (108), transmit the ticket and the content type from the coupling application (212) to the service processor (112), transmit the ticket and the content type from the service processor (112) to the portal (110), transmit supplementary content corresponding to the content type from the portal (110) to the service processor (112), and transmit synthesized content corresponding to the supplementary content from the service processor (112) to the subscriber (108).
In a communication system comprising a portal, at least one subscriber, and a service processor, each coupled to the other by way of a communication network of the communication system, a method comprising the steps of:
A communication system, comprising:
Dependencies are inferred from the claim text.