Technique for identifying status of users and status of subscribers' accounts in a communications system

Abstract

A communications system and method for handling a call to the system based on whether the caller is a subscriber. In one example, in an information assistance service communications system, if the user is a subscriber, the call may be directed to a first operator device for directory assistance, while if the caller is a non-subscriber, the call may be directed to a special operator device discuss billing and subscription options, for example. In another communications system and method, calls to the system by subscribers are handled based on the status of parameters of the calling subscriber's account, such as usage limits and expiration date of the caller's subscription, for example. In another communications system and method, expiration dates are monitored and notices about the expiration dates are sent to subscribers by a method chosen by the subscriber. Features of these systems and methods may be used together or separately.

Dependencies are inferred from the claim text.