US 2006/0140386 A1Published application

Authenticating a caller before providing the caller with access to one or more secured resources

AssigneeOchopee Big Cypress LLC

InventorsSanford Morganstein, Sergey Zaks

Life of this patent

Estimating the term…

Loading patent…

Abstract

In one embodiment, a system authenticates a caller before providing the caller with access to one or more secured resources. Identification and verification data is stored during system enrollment of known persons. A processing system, in a current call initiated by a caller and prior to identification of the caller, receives voice-based information for the caller including a digital representation of a telephone number spoken by the caller in the current call, the received information including voice-based identification information and voice-based verification information for the caller. The processing system automatically compares the received identification information and the received verification information for the caller with the stored identification and verification data for known persons, respectively, to uniquely identify and verify the identity of the caller as a particular known person. The processing system authenticates the caller for access to the one or more secured resources in response.

Claims24

Dependent claims

A self-learning caller authentication system for building a database of known persons with access to one or more secured resources comprising:

storage for voiceprint identification data;
storage for verification data;
and
a processing system configured to
receive spoken identification information spoken in a current call initiated by the currently unidentified caller,
receive verification information from the current call that is independent of the spoken identification information,
generate a voiceprint associated with the currently unidentified caller from the spoken identification information,
automatically compare the voiceprint associated with the currently unidentified caller with the voiceprint identification data stored in the voiceprint identification data storage to search for a voiceprint match with at least one of a plurality of known persons, one or more voiceprint matches, if found, signifying positive identification of the currently unidentified caller as at least one of the plurality of known persons, and a single voiceprint match, if found, signifying positive identification of the currently unidentified caller as a particular one of the plurality of known persons, with one or more voiceprint matches found identifying the currently unidentified caller as a now identified caller,
if one or more voiceprint matches are found by automatically comparing the voiceprint with the voiceprint identification data, automatically compare the verification information with the verification data stored in the verification data storage for the at least one of the plurality of known persons to search for a verification data match with a particular one of the plurality of known persons, a single verification data match, if found, signifying positive verification of the now identified caller and verifying the now identified caller as a now identified and verified caller,
if the currently unidentified caller is determined to be a now identified and verified caller by automatically comparing the verification information, authenticate the now identified and verified caller for access to the one or more secured resources, and
if the currently unidentified caller is not determined to be a now identified and verified caller by automatically comparing the verification information, allow interaction with the currently unidentified caller to separately verify the identity of the currently unidentified caller, and
if the currently unidentified caller is verified as a now identified and verified caller, automatically add the voiceprint and the verification information associated with the now identified and verified caller to the voiceprint identification data storage and the verification data storage, respectively, and
authenticate the now identified and verified caller for access to the one or more secured resources.

10 more elements

A method for authenticating a caller and automatically building a database of known persons with access to one or more secured resources comprising:

receiving spoken identification information spoken in a current call initiated by a currently unidentified caller;
receiving verification information from the current call that is independent of the spoken identification information;
generating a voiceprint associated with the currently unidentified caller from the spoken identification information;
receiving stored voiceprint identification data that was stored during system enrollment of a plurality of known persons;
automatically comparing the voiceprint associated with the currently unidentified caller with the stored voiceprint identification data to search for a voiceprint match with at least one of the plurality of known persons, one or more voiceprint matches, if found, signifying positive identification of the currently unidentified caller as at least one of the plurality of known persons, and a single voiceprint match, if found, signifying positive identification of the currently unidentified caller as a particular one of the plurality of known persons, with one or more voiceprint matches found identifying the currently unidentified caller as a now identified caller;
receiving stored verification data that was stored during the system enrollment of the plurality of known persons;
if one or more voiceprint matches are found by automatically comparing the voiceprint with the stored voiceprint identification data, automatically comparing the verification information with the stored verification data for the at least one of the plurality of known persons to search for a verification data match with a particular one of the plurality of known persons, a single verification data match, if found, signifying positive verification of the now identified caller and verifying the now identified caller as a now identified and verified caller;
if the currently unidentified caller is determined to be a now identified and verified caller by automatically comparing the verification information, authenticating the now identified and verified caller for access to the one or more secured resources;
and
if the currently unidentified caller is not determined to be a now identified and verified caller by automatically comparing the verification information,
interacting with the currently unidentified caller to identify and verify the currently unidentified caller as a now identified and verified caller, and
if the currently unidentified caller is identified and verified as a now identified and verified caller by interacting,
automatically adding the voiceprint and the verification information associated with the now identified and verified caller to the stored voiceprint identification data and the stored verification data, respectively, and
authenticating the now identified and verified caller for access to the one or more secured resources.

11 more elements

Software for authenticating a caller and automatically building a database of known persons with access to one or more secured resources, the software being embodied in tangible computer-readable media and operable to:

receive spoken identification information spoken in a current call initiated by a currently unidentified caller;
receive verification information from the current call that is independent of the spoken identification information;
generate a voiceprint associated with the currently unidentified caller from the spoken identification information;
receive stored voiceprint identification data that was stored during system enrollment of a plurality of known persons;
automatically compare the voiceprint associated with the currently unidentified caller with the stored voiceprint identification data to search for a voiceprint match with at least one of the plurality of known persons, one or more voiceprint matches, if found, signifying positive identification of the currently unidentified caller as at least one of the plurality of known persons, and a single voiceprint match, if found, signifying positive identification of the currently unidentified caller as a particular one of the plurality of known persons, with one or more voiceprint matches found identifying the currently unidentified caller as a now identified caller;
receive stored verification data that was stored during the system enrollment of the plurality of known persons;
if one or more voiceprint matches are found by automatically comparing the voiceprint with the stored voiceprint identification data, automatically compare the verification information with the stored verification data for the at least one of the plurality of known persons to search for a verification data match with a particular one of the plurality of known persons, a single verification data match, if found, signifying positive verification of the now identified caller and verifying the now identified caller as a now identified and verified caller;
if the currently unidentified caller is determined to be a now identified and verified caller by automatically comparing the verification information, authenticate the now identified and verified caller for access to the one or more secured resources;
and
if the currently unidentified caller is not determined to be a now identified and verified caller by automatically comparing the verification information,
interact with the currently unidentified caller to identify and verify the currently unidentified caller as a now identified and verified caller, and
if the currently unidentified caller is identified and verified as a now identified and verified caller by the interaction,
automatically add the voiceprint and the verification information associated with the now identified and verified caller to the stored voiceprint identification data and the stored verification data, respectively, and
authenticate the now identified and verified caller for access to the one or more secured resources.

11 more elements

Dependencies are inferred from the claim text.

Facts

Application: 11/360,527Filed 24 Feb 2006
Priority: 28 Jun 1996
Published: 29 Jun 2006
Term ends: Not estimatedThe source records don’t support an estimate.

Classification32 codes

G06F 21/32
User authentication: using biometric data, e.g. fingerprints, iris scans or voiceprints
G10L 17/00
Speaker identification or verification techniques
G10L 17/22
Speaker identification or verification techniques: interactive procedures; Man-machine interfaces
H04M 3/229
Arrangements for supervision, monitoring or testing: wire identification arrangements; Number assignment determination

Family

Application08/672,677Continuation in part · filed 28 Jun 1996
Application08/819,482Continuation in part · filed 17 Mar 1997
Application08/918,937Continuation in part · filed 25 Aug 1997
Application08/982,190Continuation · filed 17 Dec 1997
Application08/982,190Continuation in part · filed 17 Dec 1997
Application09/799,977Continuation · filed 2 Mar 2001
Application10/352,848Continuation · filed 27 Jan 2003
Application11/360,527Continuation · filed 24 Feb 2006
US 2001/0011230 A1Published application
US 5,901,203 ARelated patent
US 5,940,476 ARelated patent
US 6,205,204 B1Related patent
US 6,526,126 B1Related patent
US 6,529,881 B2Related patent
US 7,006,605 B1Related patent
US 7,489,766 B2Related patent
US 2006/0140386 A1This patent

From the US filing history. Foreign family members aren’t listed.