Method and system for determining maximum transactions within a communications network

A computer-implemented method for using call transactions to forecast demand for processing resources, the method comprising:

• receiving one or more data files relating to call-transaction data, the call-transaction data including a plurality of time periods and a corresponding count of transactions associated with the plurality of time periods;
• aggregating all or a portion of the call-transaction data into a data structure;
• identifying a maximum count from the call-transaction data;
• identifying a time indication corresponding to the maximum count;
• and
• presenting the maximum count and the corresponding time indication.

A computer-implemented method for monitoring hourly call transactions to forecast demand for processing resources, the method comprising:

• scheduling automatic retrieval of one or more data files from a server;
• retrieving the one or more data files based upon a scheduled indication of time;
• merging the one or more data files into a data structure;
• determining at least one maximum-transaction indication from the data structure;
• and
• presenting the maximum-transaction indication.

One or more computer-readable media having computer-useable instructions embodied thereon for determining a peak-transaction value corresponding to an hour in order to forecast peak-processing usage on a communications network, the method comprising:

• receiving one or more sets of transaction data from one or more data structures, wherein the one or more sets of transaction data includes a transaction count, an hour, and a date;
• for each set of transaction data, merging the one or more sets of transaction data into a data structure;
• identifying a peak hour corresponding to a maximum indication;
• and
• presenting the peak hour and the maximum indication.