System and method for generating a chronic circuit report for use in proactive maintenance of a communication network
AssigneeAT&T Intellectual Property I, L.P.
InventorWilliam Taylor
Life of this patent
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Abstract
A method for generating a chronic circuit report for use in maintaining a communication network is provided. The method comprises the steps of searching a database for information regarding circuit exceptions reported in a communication system, compiling a listing of circuits and circuit exception information, prioritizing the listing of the circuits based on the circuit exception information, and generating a circuit exception report.
Claims37
A computer-implemented system for identifying circuits in a communication network having chronic troubles, comprising:
- a searching module that searches a database to identify communication circuit exceptions;
- a prioritizing module having a data communication path with the searching module for prioritizing the communication circuit exceptions identified by the searching module;
- and
- a report generator module having a data communication path with the prioritizing module for generating a chronic circuit report, the chronic circuit report comprising:
- a listing of communication circuits in the communication network that have had exceptions reported against them in at least one of two preceding time periods, wherein the order of circuit listing is based on the prioritizing performed by the prioritizing module;
- a listing of the total number of exceptions reported against each circuit on the list that occurred in the time period prior to the most recent time period;
- a listing of the total number of exceptions reported against each circuit on the list in the most recent time period;
- a plurality of categories of exceptions;
- and
- a listing of the total number of exceptions reported for each circuit on the list in each category over the current time period.
A system for monitoring end-to-end circuit exceptions in a communication network having a plurality of network elements, the system comprising:
- a storage area having a database for storing information regarding exceptions reported against circuits in the communication network;
- a circuit error posting subsystem for posting to circuit records contained in the database the information regarding exceptions reported against circuits;
- and
- a reporting subsystem comprising,
- a searching module that searches the database to identify communication circuit exceptions;
- a prioritizing module having a data communication path with the searching module for prioritizing the communication circuit exceptions identified by the searching module;
- and
- a report generator module having a data communication path with the prioritizing module for generating a chronic circuit report, the chronic circuit report comprising
- a listing of communication circuits in the communication network that have had exceptions reported against them in at least one of two preceding time periods, wherein the order of circuit listing is based on the prioritizing performed by the prioritizing module;
- a listing of the total number of exceptions reported against each circuit on the list that occurred in the time period prior to the most recent time period;
- a listing of the total number of exceptions reported against each circuit on the list in the most recent time period;
- a plurality of categories of exceptions;
- and
- a listing of the total number of exceptions reported for each circuit on the list in each category over the current time period.
A communication network, comprising:
- a plurality of network elements;
- and
- a monitoring system for monitoring end-to-end circuit exceptions reported by the network elements, the monitoring system comprising,
- a storage area having a database for storing information regarding exceptions reported against circuits in the communication network;
- a circuit error posting subsystem for posting to circuit records contained in the database the information regarding exceptions reported against circuits;
- and
- a reporting subsystem comprising,
- a searching module that searches the database to identify communication circuit exceptions;
- a prioritizing module having a data communication path with the searching module for prioritizing the communication circuit exceptions identified by the searching module;
- and
- a report generator module having a data communication path with the prioritizing module for generating a chronic circuit report, the chronic circuit report comprising:
- a listing of communication circuits in the communication network that have had exceptions reported against them in at least one of two preceding time periods, wherein the order of circuit listing is based on the prioritizing performed by the prioritizing module;
- a listing of the total number of exceptions reported against each circuit on the list that occurred in the time period prior to the most recent time period;
- a listing of the total number of exceptions reported against each circuit on the list in the most recent time period;
- a plurality of categories of exceptions;
- and
- a listing of the total number of exceptions reported for each circuit on the list in each category over the current time period.
A method for identifying circuits having chronic troubles, comprising the steps of:
- retrieving circuit exception information that is stored in a database;
- organizing the retrieved information by affected circuit;
- categorizing and tallying the organized information so that for each circuit a count is generated that corresponds to the number of exceptions that the circuit experienced for that category of exception;
- prioritizing the categorized and tallied circuit exception information in accordance with prioritization rules;
- and
- generating a report containing the prioritized circuit exception information, the report generated comprising:
- a listing of communication circuits in the communication network that have had exceptions reported against them in at least one of two preceding time periods, wherein the order of circuit listing is based on the prioritizing performed by the prioritizing module;
- a listing of the total number of exceptions reported against each circuit on the list that occurred in the time period prior to the most recent time period;
- a listing of the total number of exceptions reported against each circuit on the list in the most recent time period;
- a plurality of categories of exceptions;
- and
- a listing of the total number of exceptions reported for each circuit on the list in each category over the current time period.
A method for generating a chronic circuit report for use in maintaining a communication network, comprising the steps of:
- searching a database for information regarding circuit exceptions reported in a communication system;
- compiling a listing of circuits and circuit exception information;
- prioritizing the listing of the circuits based on the circuit exception information;
- and
- generating a circuit exception report, the circuit exception report comprising:
- a listing of communication circuits in the communication network that have had exceptions reported against them in at least one of two preceding time periods, wherein the order of circuit listing is based on the prioritizing performed by the prioritizing module;
- a listing of the total number of exceptions reported against each circuit on the list that occurred in the time period prior to the most recent time period;
- a listing of the total number of exceptions reported against each circuit on the list in the most recent time period;
- a plurality of categories of exceptions;
- and
- a listing of the total number of exceptions reported for each circuit on the list in each category over the current time period.
Dependencies are inferred from the claim text.