Queue management device

A queue management method by which a computer executes steps of:

• monitoring a load of a server for providing a service in response to request information given from an information device;
• notifying, when receiving the request information from the information device, the server of the request information if it proves from a result of monitoring that the load meets a predetermined condition, and, whereas if the load does not meet the predetermined condition, holding the request information and adding information about the information device to a queue;
• notifying the information device added to the queue, of issuing an incentive corresponding to waiting time, and storing the information device and the incentive in a way that associates the information device and the incentive with each other;
• and
• excluding, if it proves from the result of monitoring that a new request is acceptable, the information about the information device from the queue in a predetermined order and notifying the server of the request information given from the information device.

A storage medium stored with a queue management program for, on a computer, executing steps of:

• monitoring a load of a server for providing a service in response to request information given from an information device;
• notifying, when receiving the request information from the information device, the server of the request information if it proves from a result of monitoring that the load meets a predetermined condition, and, whereas if the load does not meet the predetermined condition, holding the request information and adding information about the information device to a queue;
• notifying the information device added to the queue, of issuing an incentive corresponding to waiting time, and storing the information device and the incentive in a way that associates the information device and the incentive with each other;
• and
• excluding, if it proves from the result of monitoring that a new request is acceptable, the information about the information device from the queue in a predetermined order and notifying the server of the request information given from the information device.

A Web system comprising a server for providing a service in response to request information given from an information device, and a queue management device for restricting a request in accordance with a load of the server,

• the queue management device comprising:
• a load monitor module monitoring a load of a server for providing a service in response to request information given from an information device;
• a request allocation module notifying, when receiving the request information from the information device, the server of the request information if it proves from a result of monitoring that the load meets a predetermined condition, and, whereas if the load does not meet the predetermined condition, holding the request information and adding information about the information device to a queue;
• an incentive issuing module notifying the information device added to the queue, of issuing an incentive corresponding to waiting time, and storing the information device and the incentive in a way that associates the information device and the incentive with each other;
• and
• a request permission module excluding, if it proves from the result of monitoring that a new request is acceptable, the information about the information device from the queue in a predetermined order and notifying the server of the request information given from the information device.