Hospitality environment communications architecture
AssigneeLeader Technologies, Inc.
InventorsMichael McKibben, Jeffrey Lamb
Life of this patent
Estimating the term…
Abstract
A hospitality teleconferencing architecture. A web-supported teleconferencing system interfaces to a hospitality communications system to facilitate teleconferencing capabilities in the hospitality network. The system can include a hospitality communications network component that facilitates hospitality communications, and a web-supported teleconferencing system component that interfaces to the hospitality communications network to facilitate the hospitality communications services. The web-supported teleconferencing system can also communicate via VoIP. The web-supported teleconferencing system facilitates communications to at least one of wired and wireless telephone communications systems and, one-way and two-way communications.
Claims20
A system that facilitates hospitality teleconferencing services, comprising:
- a hospitality communications component of a hospitality provider that facilitates hospitality communications for a user;
- and
- a web-supported teleconferencing component that interfaces to the hospitality communications network to provide the hospitality communications services to the user.
A method of providing call management services for a hospitality provider, comprising:
- programming a hospitality provider telephone system to automatically dial an access number in response to receiving an access code;
- communicating a hospitality provider code to an Internet-based call management system in response to a guest selecting the access code for a guest call;
- binding the guest call into a call session via the Internet-based call management system;
- tracking call session data of the call session;
- and
- invoicing the guest at check-out time based on the call session data.
A system that facilitates conference call management services for a hospitality provider, comprising:
- means for programming a hospitality provider telephone system to automatically dial an access number in response to receiving an access code;
- means for communicating a hospitality provider code to an Internet-based call management system in response to a guest selecting the access code for a guest call;
- means for binding the guest call into a call session via the Internet-based call management system;
- means for tracking call session data of the call session;
- and
- means for invoicing the guest at check-out time based on the call session data.
Dependencies are inferred from the claim text.