Method and apparatus for uniform operational access across multiple information systems

A method of determining operational preferences for a user access to a plurality of telecommunication response systems, comprising the steps of:

• designating on a device by the user that user operations of one of the plurality of telecommunication response systems will be the operational preferences of the user for all of the plurality of telecommunication response systems;
• transmitting by the device the designation to the other ones of the telecommunication response systems;
• storing the operational preferences;
• accessing the stored operational preferences by a second one of the plurality of telecommunication response systems for use in communicating with the user during interactions with the user by the second one of plurality of telecommunication response systems;
• and
• interpreting user operations by the second one of plurality of telecommunication response systems using the accessed operational preferences.

A processor-readable medium for determining operational preferences for a user access to a plurality of telecommunication response systems, comprising processor-executable instructions configured:

• designating by the user that user operations of one of the plurality of telecommunication response systems will be the operational preferences of the user for all of the plurality of telecommunication response systems;
• storing the operational preferences for the user;
• accessing the stored operational preferences by a second one of the plurality of telecommunication response systems for use in communicating with the user during interactions with the user by the second one of plurality of telecommunication response systems;
• and
• interpreting user operations by the second one of plurality of telecommunication response systems using the accessed operational preferences.

A processor-readable medium of determining operational preferences for a user access to a plurality of telecommunication response systems, comprising processor-executable instructions configured:

• designating on a device by the user that user operations of one of the plurality of telecommunication response systems will be the operational preferences of the user for all of the plurality of telecommunication response systems;
• transmitting by the device the designation to the other ones of the telecommunication response systems;
• storing the operational preferences;
• accessing the stored operational preferences by a second one of the plurality of telecommunication response systems for use in communicating with the user during interactions with the user by the second one of plurality of telecommunication response systems;
• and
• interpreting user operations by the second one of plurality of telecommunication response systems using the accessed operational preferences.