Methods for routing items for communications based on a measure of criticality
AssigneeMicrosoft Corporation
InventorEric Horvitz
Life of this patent
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Abstract
The routing of prioritized documents such as email messages is disclosed. In one embodiment, a computer-implemented method first receives a text. The method assigns a priority to the document, based on a text classifier such as a Bayesian classifier or a support-vector machine classifier. The method then routes the text based on a routing criteria. In one embodiment the routing is directed by a measure of priority that reflects the expected cost of delayed review of the document.
Claims20
A machine implemented system that facilitates interpersonal communicating, comprising:
- a trainable classifier that generates a priority of a received communication for a user;
- and
- a component that alerts the user based upon the priority of the received communication.
A machine readable medium having instructions stored thereon for execution by a processor to perform a method comprising:
- generating a priority of a received item based on a trained classifier;
- and
- communicating the item to a user based on a preset criteria and the priority.
A method implemented at least in part by a machine that facilitates interpersonal communicating, comprising
- generating a priority of a received item based on a trained classifier;
- and
- communicating the item to a user based on a preset criteria and the priority.
Dependencies are inferred from the claim text.