Method and system for sending pre-scripted text messages
AssigneeGeneral Motors Corporation
InventorsAnthony Sumcad, Shpetim Veliu, Hitan Kamdar
Life of this patent
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Abstract
A system employing a telematics unit and a telematics call center. The telematics unit includes a first module and a first set of at least one pre-scripted text message, and the telematics call center includes a second module and a second set of at least one pre-scripted text message. The modules operate to selectively establish a communication between telematics unit and telematics call center involving at least one of the first set of at least one pre-scripted text message and the second set of at least one pre-scripted text message.
Claims21
A system, comprising:
- a telematics unit including a first module and a first set of at least one pre-scripted text message;
- a telematics call center including a second module and a second set of at least one pre-scripted text message;
- and
- wherein the first module and the second module are operable to selectively establish a communication between telematics unit and telematics call center involving at least one of the first set of at least one pre-scripted text message and the second set of at least one pre-scripted text message.
A method communicating between a telematics unit in a vehicle and a call center, the method comprising:
- Determining whether the telematics unit is in a pre-scripted text message mode;
- and
- Providing a pre-scripted text message mode interface based on the determination.
A system for communicating between a call center and a telematics unit, the system comprising:
- means for determining whether the telematics unit is in a pre-scripted text message mode;
- and
- means for providing a pre-scripted text message mode interface based on the determination.
Dependencies are inferred from the claim text.