System and method for storing and transferring information tokens in a low network communication

A computer readable medium tangibly embodying a program of instructions, said program of instructions comprising:

• at least one instruction to obtain caller information associated with a caller during a first telephone call;
• at least one instruction to place the caller information in a data file during the first telephone call;
• at least one instruction to provide, during the first telephone call, the data file to the caller for storage;
• at least one instruction to obtain, during a subsequent telephone call, the data file from the caller to determine the caller information;
• at least one instruction to update the data file during the subsequent telephone call if the caller information is modified;
• and
• at least one instruction to provide the updated data file to the caller during the subsequent telephone call.

A call servicing system comprising:

• a voice subsystem to provide a voice communications channel between an operator and a caller;
• a data subsystem to provide data transfer between the caller service system and a caller;
• and
• a program of instructions comprising:
• at least one instruction to obtain a data file from the caller during a telephone call;
• at least one instruction to alter the data file to include caller profile information;
• and
• at least one instruction to providing the updated data file to the caller during the telephone call.