System and method for customer access to a server site

A system which communicates with a customer device, comprising:

• an access portal coupled to a communication system, the access portal configured to receive a first communication from the customer device over the communication system, the first communication directed to the access portal based upon an access portal identifier identifying the access portal;
• a server device where content resides, the server device identified by a server device identifier;
• and
• a high quality of service communication system communicatively coupling the access portal and the server device such that the server device identifier is mapped to the first communication so that when the access portal transmits the first communication onto the high quality of service communication system, the first communication is directed to the server device.

An access portal configured to relay communications between a customer device and a server device, comprising:

• a first access port coupled to a communication system and configured to receive a first communication directed to the access portal from the customer device, the first communication identifying the access portal with an access portal identifier and further requesting content from the server device;
• a processor configured to map a server device identifier to the received first communication, the server device identifier identifying the server device;
• and
• a second access port configured to transmit the first communication with the mapped server device identifier onto a high quality of service communication system such that the first communication is directed to the server device coupled to the high quality of service communication system.

A system for communicating content to a customer device, comprising:

• means for receiving a first communication from the customer server device, the first communication directed to an access portal, and where the first communication is received over a communication system;
• means for mapping into the received first communication a server device identifier associated with a server device;
• means for relaying the first communication to the server device over a high quality of service communication system, the first communication directed to the server device by the server device identifier mapped into the first communication;
• means for receiving a response communication from the server device directed to the customer device over the high quality of service communication system, the response communication corresponding to the first communication and having an identifier identifying the access portal;
• and
• means for relaying the response communication to the customer device over the communication system.

A computer-readable medium having a program for communicating content to a customer device, the program comprising logic configured to perform the steps of:

• receiving a first communication from the customer device, the first communication directed to an access portal identified by an access portal identifier, and where the first communication is received over a service provider system;
• mapping into the received first communication a server device identifier associated with a server device;
• relaying the first communication to the server device over a high quality of service communication system, the first communication directed to the server device by the server device identifier mapped into the first communication;
• receiving a response communication from the server device directed to the customer device over the high quality of service communication system, the response communication corresponding to the response communication and having the access portal identifier;
• mapping into the received response communication a customer device identifier corresponding to the customer device;
• and
• relaying the response communication to the customer device over the service provider system, the response communication directed to the server device by the server device identifier mapped into the response communication.