System and method for context-based searching and control of an integrated communications center

A telecommunications server, comprising:

• a first database for storing one or more keywords related to television scheduling programming information;
• a second database for storing program schedules;
• a keyword extractor for accessing said first database and extracting keywords in a received control message;
• and
• a message search unit for searching said second database for programs corresponding to said keywords;
• and
• a digital personal video stream manager controller adapted to control setting a video recording device to record a particular program identified by said message search unit in response to said control message.

A telecommunications system, comprising:

• a multimedia telecommunications system including:
• a local area network;
• a media subsystem coupled to receive broadband media, said media subsystem including:
• a television for viewing said broadband media;
• and
• a digital personal video stream manager operably coupled to said television and said local area network, said digital personal video stream manager adapted to convert said broadband media to media files useable on said local area network and convert media files from said local area network to a format viewable on said television;
• a network subsystem coupled to an Internet and said local area
• network, said network subsystem including a computer having a digital personal video stream manager controller and a memory for storing media files;
• wherein said digital personal video stream manager controller is adapted to receive media files from said digital personal video stream manager via said local area network and transmit media files to said digital personal video stream manager via said local area network;
• and
• a database server adapted to receive a user's digital personal video stream manager control message and transmit a content of said digital personal video stream manager control message to said computer;
• wherein said computer includes a messaging client and is adapted to receive said content for controlling operation of said digital personal video stream manager.