Comprehensive standardized process change management model framework and method for creating customized process model for a healthcare organization using the framework

A method for creating a customized process model for a specific healthcare organization (HCO), comprising:

• a) pre-defining, by a consultant, a comprehensive HCO framework comprising a plurality of PCMM HCO-independent processes encompassing a plurality of healthcare organization process levels including operations processes, management processes and support processes;
• b) identifying the specific HCO overall strategies and principles;
• c) defining existing processes of an HCO from communications between the consultant and healthcare representatives;
• d) identifying, by the consultant and the healthcare representatives, a selected group of one or more of the existing processes to be re-engineered;
• e) re-engineering the selected group of existing processes using a group of PCMM processes from the HCO framework, thus creating a specific HCO customized process model and processes;
• and
• f) implementing the HCO customized process model and processes at the HCO.