Service providing system and service providing method

Abstract

An object is to reduce the burden of processing on both a service server and a service utilizing terminal and improve operability for the both. There is provided a storage part 11 for integrally managing service provision information of various service types about an identical commodity, whereby user 50 can receive provision of a desired service by simply outputting a service provision request containing at least a commodity ID to system 1, which reduces the burden on the user who was required before to individually request the service provision from service providers 60 different depending upon the service types. The load of registration and the load of management of service provision information are also lighter than in conventional cases where the service provision information about one commodity was separately registered. Furthermore, procedure information about service provision is stored as shared procedure file 30 separately from the storage part 11, and storage location information of the procedure information is transmitted and received at the time of occurrence of a service request, whereby it is feasible to circumvent the disadvantage that a search for the procedure information requires considerable time to degrade operability because of congestion of data.

Dependencies are inferred from the claim text.