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US 2004/0176963 A1Published application
Interactive in-store sales support system
OwnerPhilippe Vallerandinventor
Life of this patent
Estimating the term…
Abstract
An interactive in-store sales support system includes a computer and attached display, preferably having a touch-screen. The display is conveniently located within the store where it is readily accessible by customers, for example within a store aisle. The system provides access to remote vendors for special orders and technical support, and further is configured to provide training and inventory functions.
Claims21
An interactive sales support system, comprising
- An in-store computer having a processor, the computer being configured with a remote computer over a network;
- a display associated with the in-store computer, the display being placed in a location at which it is accessible by customers;
- a memory accessible by the processor and containing stored programming instructions operable by the processor to enable the processor to retrieve information in response to an input by a customer and to present the information on the display;
- and
- a microphone and a speaker configured to send and receive audio signals over a communication channel to and from a remote support location, the microphone and speaker being placed in a location at which they are accessible by customers, and further located such that communication with the remote support location over the microphone and speaker is audible within the field of view of the display.
2 more elements
Dependencies are inferred from the claim text.