System and method for voice portal control of an integrated communications center

A telecommunications system, comprising:

• a local area network;
• a media subsystem coupled to receive broadband media, said media subsystem including:
• a television for viewing said broadband media;
• and
• a digital personal video stream manager operably coupled to said television and said local area network, said digital personal video stream manager adapted to convert said broadband media to media files useable on said local area network and convert media files from said local area network to a format viewable on said television;
• a network subsystem coupled to an Internet and said local area network, said network subsystem including a computer having a digital personal video stream manager controller and a memory for storing media files;
• wherein said digital personal video stream manager controller is adapted to receive media files from said digital personal video stream manager via said local area network and transmit media files to said digital personal video stream manager via said local area network;
• and a voice portal adapted to receive a user's voice portal inputs;
• wherein said computer is adapted to receive said inputs for controlling operation of said digital personal video stream manager.

A telecommunications system, comprising:

• a voice portal system;
• and
• a local area network;
• a connection for receiving one or more broadband media streams at a television;
• a digital personal media stream manager operably coupled to said local area network and adapted to digitize said one or more broadband media streams as one or more media files and transmit said one or more media files to a personal computer;
• wherein said digital personal media stream manager is adapted to interface playback and recording of said one or more media files on said personal computer or said television;
• and
• wherein said digital personal media stream manager is controllable via one or more voice portal inputs received at said personal computer.