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AssigneeNintendo of America Inc.
InventorsPeter J. Junger, Cassandra B. Shoecraft, David G. Koon
Estimating the term…
An electronic registration system facilitates authorized product returns and reduces the incidence of improper returns. A retailer sales associate is prompted to enter individual product identification information such as an individual serial number. This individual product identification information is then stored in a data base along with the date on which the product was sold and an appropriate UPC code, SKU number or manufacturer code. A check digit algorithm may be used to verify the serial number prior to storage. A sales receipt may be imprinted with at least the date of the transaction and the serial number. When a product is returned, the retailer may cross-reference the serial number on the product with that on the receipt to verify the sales receipt. Otherwise, the database may be searched for pertinent sales information. A customer may also access a return authorization engine via the Internet to obtain return approval, an authorization number, return instructions, etc. to reduce retailer hassle.
A method of initiating and authorizing a product return over a global computer network, the method comprising:
A method of processing a product return via a global computer network, the method comprising:
A computer system for initiating and authorizing a product return, the computer system comprising:
A computer program embodied on a computer-readable medium for initiating and authorizing a product return over a global computer network, the computer program comprising:
A computer system for processing a product return, the computer system comprising:
A computer program embodied on a computer-readable medium for initiating and authorizing a product return over a global computer network, the computer program comprising:
Dependencies are inferred from the claim text.