Directory assistance with multi-modal messaging
AssigneeAccenture Global Services Limited
InventorsEric A. Portman, Michael John Burgiss
Life of this patent
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AssigneeAccenture Global Services Limited
InventorsEric A. Portman, Michael John Burgiss
Estimating the term…
A information assistance application is disclosed for use in a wireless communication environment. A requestor terminal is operable to generate a request for an information record associated with a subscriber terminal. The request is transmitted from the requestor terminal to an information assistance application server. The information assistance application server processes the request to determine the identity of the person for whom information has been requested and to determine how to contact the subscriber terminal. A message is generated and sent to the subscriber terminal requesting permission to provide the requester terminal with the requested information. If the subscriber terminal replies with an indication that the information may be provided, then the information application server generates a message that includes the information being requested and transmits it to the requestor terminal.
A method of providing information assistance to a wireless terminal, comprising the steps of:
A computer program embodied on a computer readable medium for providing information assistance to a wireless terminal in a wireless communication system, comprising:
A system for providing information assistance to a wireless terminal, comprising:
A system for providing information assistance to a wireless terminal, comprising:
Dependencies are inferred from the claim text.