Service effect improving system
AssigneeFujitsu Limited
InventorHajime Enomoto
Life of this patent
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Abstract
Normally, in a service system in which a service executing process is performed among a plurality of parties aims at effectively satisfying, an intention of a client requesting a service. An object forming the system is hierarchically formed by a data model for determination of an attribute structure as a template, a higher-order object model, a further higher-order role model for representation of the contents of the process to be executed as a set of a plurality of object models, and a highest-order process model for definition of a dynamic process performed by a plurality of role models as a process. The system includes a model adaptation unit for performing adaptation for enhancement of a service effect independently for each model.
Claims11
A service effect improving system having an object network as a language processing function and a common platform as an interface function with a client for offering a service depending on an intention of a client, comprising:
- an object forming the system having a hierarchical structure comprising:
- a data model whose attribute structure is determined as a template;
- an object model arranged in a higher order than the data model;
- a role model which is arranged in a higher order than the object model, and represents contents of a process to be performed in an environment as a set of a plurality of object models;
- and
- a process model which is arranged at a highest order and defines a dynamic process cooperatively performed by a plurality of role models as one process;
- and
- a model adaptation unit performing adaptation for improvement of a service effect independently for each model of an object in the hierarchical structure.
A service effect improving system having an object network as a language processing function and a common platform as an interface function with a client for offering a service depending on an intention of a client, comprising:
- an object forming the system having a hierarchical structure comprising:
- a data model whose attribute structure is determined as a template;
- an object model arranged in a higher order than the data model;
- a role model which is arranged in a higher order than the object model, and represents contents of a process to be performed in an environment as a set of a plurality of object models;
- and
- a process model which is arranged at a highest order and defines a dynamic process cooperatively performed by a plurality of role models as one process;
- and
- model adaptation means for performing adaptation for improvement of a service effect independently for each model of an object in the hierarchical structure.
Dependencies are inferred from the claim text.