Customer extranet portal
AssigneeSiemens Westinghouse Power Corporation
InventorLee A. Near
Life of this patent
Estimating the term…
Abstract
According to one embodiment of the invention, a computerized method of providing information to a customer in the power industry includes automatically receiving data representing a plurality of characteristics of a power plant device associated with a power plant of the customer based on monitoring of the power plant device, in which the data is received at a location remote from the power plant, processing the data, generating one or more outputs representative of the processed data, displaying, by a web page of a website, at least one of the outputs in response to a request by the customer, and displaying, by the web page, diagnostic information related to the displayed output.
Claims54
A computerized method of providing information to a customer in the power industry, comprising:
- automatically receiving, for each of a plurality of independent customers, data representing a plurality of characteristics of a power plant device associated with a power plant of a respective independent customer based on monitoring of the power plant device, the data received at a location remote from the power plant;
- processing the data;
- generating one or more outputs representative of the processed data;
- displaying, by a web page of a website, at least one of the outputs in response to a request by one of the plurality of independent customers;
- and
- displaying, by the web page, diagnostic information related to the displayed output.
A computerized method of providing information to a customer in the power industry, comprising:
- automatically receiving data representing a plurality of characteristics of a power plant device associated with a power plant of the customer based on monitoring of the power plant device, the data received at a location remote from the power plant;
- processing the data;
- generating one or more outputs representative of the processed data;
- displaying, by a web page of a website, at least one of the outputs in response to a request by the customer;
- and
- displaying, by the web page, diagnostic information related to the displayed output.
A website hosted by a manufacturer of power plant equipment, comprising:
- a login web page querying a customer for a user identification and a password;
- and
- a home page displaying a plurality of links on the homepage, the plurality of links comprising:
- a site statistics link operable to display, in response to a selection of the site statistics link by the customer, a plurality of outputs as links on a site statistics web page, some of the outputs representative of a plurality of operating characteristics of a power plant device of the customer and some of the outputs representative of diagnostic information that is related to the operating characteristics of the power plant device;
- an outage plans link operable to display, in response to a selection of the outage plans link by the customer, an outage plan for a power plant device of the customer as a link on a outage plans web page;
- a library link operable to display, in response to a selection of the library link by the customer, a plurality of electronic files representing technical information related to the power plant devices that the customer possesses as a link on a library web page;
- a news groups link operable to facilitate, in response to a selection of the news groups link by the customer, communication between the customer and a entity selected from the group consisting of a host of the website and another customer;
- an online seminars link operable to facilitate the broadcasting, in response to a selection of the online seminars link by the customer, a seminar related to the power plant industry;
- and
- a quick meeting link operable to facilitate, in response to a selection of the quick meeting link by the customer, a videoconference with the customer.
Logic encoded in media for providing information to a customer in the power industry, the logic operable to perform the following steps:
- automatically receive data representing a plurality of characteristics of a power plant device associated with a power plant of the customer based on monitoring of the power plant device, the data received at a location remote from the power plant;
- process the data;
- generate one or more outputs representative of the processed data;
- display, by a web page of a website, at least one of the outputs in response to a request by the customer
- display, by the web page, diagnostic information related to the displayed output.
A website, comprising:
- a login web page querying a customer for a user identification and a password;
- and
- a home page displaying a plurality of links on the homepage, the plurality of links comprising a site statistics link operable to display, in response to a selection of the site statistics link by the customer, a plurality of outputs as links on a site statistics web page, some of the outputs representative of a plurality of operating characteristics of a power plant device of the customer and some of the outputs representative of diagnostic information that is related to the operating characteristics of the power plant device.
Dependencies are inferred from the claim text.