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US 2004/0111313 A1Published application
Methods and systems for assigning multiple tasks
AssigneeAT&T Intellectual Property I, L. P.
InventorsRobert Mitchell Ingman, Gary J. Dennis, Charlie Garris, Oscar J. Primelles
Life of this patent
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Abstract
Methods and systems are disclosed for assigning multiple tasks to a technician. One method allows a user to interface with an Integrated Dispatch System and assign multiple tasks to at least one technician. Each task describes a repair of a telecommunications network. The method displays a graphical user interface on a computer, and the graphical user interface indicates the assignment of the multiple tasks.
Claims20
A method, comprising:
- allowing a user to interface with an integrated dispatch system;
- assigning multiple tasks to at least one technician, each task describing at least one of provisioning and repair of a telecommunications network;
- and
- displaying a graphical user interface on a computer, the graphical user interface indicating the assignment of the multiple tasks.
1 more element
A system, comprising:
- an Integrated Dispatch System stored in a memory device, the Integrated Dispatch System for managing dispatch of work orders in a telecommunications network, the Integrated Dispatch System allowing a user to assign multiple tasks to at least one technician, each task describing a repair of a telecommunications network;
- and
- a processor communicating with the memory device.
Dependencies are inferred from the claim text.