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US 2004/0111312 A1Published application
Validating turfs for work orders
AssigneeAT&T Intellectual Property I, L.P.
InventorsRobert M. Ingman, Charlie Garris, Charles E. Reddick, Robert A. Cole
Life of this patent
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Abstract
Methods and systems are disclosed for enhancing telephone work orders with Global Positioning System information. One method generates a work order for repair of a telecommunications network. A turf is assigned to the work order, and the assigned turf is verified with a wire center. The work order is then dispatched for repair of the telecommunications network.
Claims7
A method, comprising:
- assigning a turf to work order, the work order describing trouble with a telecommunications network, the work order associated with a wire center;
- verifying that the assigned turf is appropriate for the wire center;
- and
- dispatching the work order for repair of the telecommunications network.
1 more element
A method, comprising:
- assigning a turf to an electronic work order, the work order describing trouble with a telecommunications network, the work order associated with a telephone number, a wire center, and an allocation area;
- verifying that the assigned turf is within the wire center;
- if the assigned turf is not within the wire center, then verifying that the allocation area is within the assigned turf;
- if the allocation area is within the assigned turf, then assigning a latitude and a longitude to the work order, the latitude and longitude associated with the allocation area;
- and
- electronically dispatching the work order for repair of the telecommunications network.
3 more elements
Dependencies are inferred from the claim text.