Methods and systems for personal interactive voice response

In a telecommunications network, a system for processing a call from a calling party to a user according to a personal interactive voice response (WVR) service plan of the user, comprising:

• a first network element being operative to receive the call and determine whether the user is subscribed to personal IVR service;
• a second network element being operative to retrieve the personal IVR service plan and to play an initial greeting to the calling party;
• and
• the second network element being further operative to receive input from the calling party and to route the call according to the input from the caller and at least one call handling rule of the personal IVR service plan.

In a telecommunications network, a system for processing a call from a calling party to a user according to a personal interactive voice response (IVR) service plan of the user, comprising:

• a first network element being operative to receive the call and determine whether the user is subscribed to personal IVR service;
• a second network element being operative to retrieve the personal IVR service plan and to play an initial greeting to the calling party, wherein the initial greeting includes at least one option;
• the second network element being further operative to receive an option selection from the calling party and, based on the option selection, to apply at least one call handling rule to the call;
• and
• the first network element being further operative to route the call according to instructions from the second network element.

In a telecommunications network including a system for providing personal interactive voice response (IVR) service to subscribers comprising a computer network, a web server, an application server and a database, a method comprising:

• providing at least one web-accessible application for entry by a user of information for a personal IVR service plan;
• storing the entered information for the personal IVR service plan;
• and
• upon being queried by a network element, notifying the network element that the user is subscribed to personal IVR service and retrieving the personal IVR service plan.