Method and system for automated document processing

A business reply mail processing system comprising:

• a scanner module to obtain an image of a business reply mail piece, the business reply mail piece including a plurality of selection areas, each of the plurality of selection areas being associated with a respective option available to a recipient, and control information including a plurality of processing instructions for the business reply mail piece, each of the plurality of processing instructions corresponding to a respective one of the plurality of selection areas;
• and
• a control module in operative communication with the scanner module, the control module using the image of the business reply mail piece obtained by the scanner module and determining, based on an option selected by the recipient indicated by a mark made by the recipient in one of the plurality of selection areas, the respective one of the plurality of processing instructions included in the control information corresponding to the selection area marked by the recipient that should be executed for processing the business reply mail piece.

A business reply mail piece, comprising:

• a plurality of selection areas, each of the plurality of selection areas being associated with a respective option available to a recipient;
• and
• control information including a plurality of processing instructions for the business reply mail piece, each of the plurality of processing instructions corresponding to a respective one of the plurality of selection areas, each of the plurality of processing instructions providing instructions related to processing of the business reply mail piece when returned by a recipient based on a selection made by the recipient.