Real-time incident and response information messaging in a system for the automatic notification that an emergency call has occurred from a wireless telecommunication device

In a telephone system an apparatus comprising:

• An alert signal generated in response to recognition that a call has been placed to an emergency service;
• A computer connected to said emergency alert signal;
• A process in said computer that collects real-time data from message content of said call in response to receiving said alert signal;
• Said real-time data being collected within an interval between a time that said alert signal is received and a response to said call is initiated;
• A message response system connected to said computer;
• A subscriber database connected to said computer, said subscriber database having a number of subscriber records stored therein;
• At least one subscriber record identifying an associated subscriber's subscription to an emergency call notification feature, a subscriber unique identifying information and subscriber supplied information including one or more telephone numbers to be notified;
• A process in said computer capable of interacting with said message response system and said subscriber database, a subscriber record being fetched by said process from said subscriber database in response to receipt of unique identifying information from said location database that matches an unique identifying information stored in said subscriber database;
• and,
• A notify message being sent by said message response system, in response to said process, to notify numbers stored in said one subscriber record, said notify message comprised of said calling phone number, said real-time data collected from said message content of said call and additional information supplied by said computer independent of said subscriber supplied information.

A telephone service apparatus within a telephone system in which an automatic message response system provides notification to identified parties that a call to an emergency service has been made from a subscriber number identifiable by unique identifying information, said emergency service including a location database, the improvement characterized by:

• A computer having stored therein a alert signal that a call has been placed to said emergency service, said alert signal corresponding to a query made to said location database;
• A subscriber database connected to said computer, said subscriber database having stored therein a subscriber record containing indicia corresponding to said identified parties;
• Said subscriber record being fetched to said computer from said subscriber database in response to said alert signal;
• and,
• A message response system connected to said computer, said message response system being activated in response to said indicia to thereby initiate notification to said identified parties that a call to said emergency service has been made from a subscriber number identified by said alert signal.

In a telecommunications network including an emergency call center and a notify component, a method comprising:

• A. Using said notify component to search an emergency response database resulting in additional associated information;
• B. Transferring said additional associated information from said emergency response database to an emergency call notification service subscriber database;
• and,
• C. Incorporating said additional associated information into an outgoing notify message.

In a telecommunications system having at least one subscriber wireless device in communication with a telephone network which includes a network path to a PSAP, a method of notifying at least one designated telephone number that an emergency telephone call has been made from the subscriber wireless device, comprising steps of:

• A. recognizing an emergency call initiated from said wireless device by a detection mechanism at a detection point along said network path;
• B. Generating additional information including real-time incident and response information;
• C. associating said emergency call with said additional information separate from information in said emergency call;
• and,
• D. automatically sending a message to an addressable communications device designated by said subscriber, said message including said additional information.

A telephone service method within a telephone system which provides notification to identified parties that a call to an emergency service has been made from a subscriber number identifying a mobile communication device, the improvement characterized by:

• Detecting a call placed to said emergency service from said mobile communication device;
• Updating a subscriber record in a subscriber database with additional information including location of said wireless device from said location system, and one or more of incident specific information, person specific information, and vehicle specific information;
• Using unique identifying information to fetch a subscriber record containing indicia corresponding to said identified parties from a subscriber database;
• and,
• Activating a message response system in response to said indicia to thereby initiate notification to said identified parties that a call to said emergency service has been made from a subscriber number identified by said unique identifying information.