Heuristic routing of electronic documents
AssigneeVenali, Inc.
InventorsAmin El-Gazzar, Adrian Puente, Hartmut Wolf
Life of this patent
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AssigneeVenali, Inc.
InventorsAmin El-Gazzar, Adrian Puente, Hartmut Wolf
Estimating the term…
An optimal call routing system and method based upon pre-configured heuristics. In one aspect of the invention, a heuristic routing method can be provided in which a request to transmit an electronic document to a target destination can be received. A set of statistics associated with the target destination can be retrieved from a data store. A heuristically optimal route can be selected from the set of statistics through which the electronic document can be transmitted to the target destination. Subsequently, the electronic document can be transmitted to the target destination over the selected heuristically optimal route. Finally, statistics relating to the transmission can be collected and stored in the data store.
A heuristic routing method comprising the steps of:
A heuristic routing system comprising:
A machine readable storage having stored thereon a computer program for heuristic routing of electronic documents, said computer program comprising a routine set of instructions which when executed by the machine cause the machine to perform the steps of:
Dependencies are inferred from the claim text.