Method for handling return requested items
OwnerWalter Rosenbauminventor
Life of this patent
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Abstract
The present invention comprises a method for handling return requested items. The items are returned from a customer to a provider or seller. The items may be returned due to customer dissatisfaction and/or customer failure to properly compensate provider. To effect return, the provider contacts a postal system which arranges for pick up of the item, evaluates the condition and value of the item, advises the provider of the condition and value, and based on instruction from the provider, either provides item information to an auction house for auctioning (along with subsequent shipment to the auction house highest bidder) or retain of item to manufacturer.
Claims18
A method for handling of a return item from a customer, said item obtained from a provider and delivered in a package to said customer, comprising the steps of:
- picking up said package from said customer;
- affixing identification means to said package;
- verifying integrity of said item;
- arranging for further disposition of said item to another customer;
- and
- delivering said item to said another customer without said item returning to said provider.
Dependencies are inferred from the claim text.