System and method for managing voicemails using metadata
AssigneeInternational Business Machiness Corporation
InventorsCraig William Fellenstein, Carl Phillip Gusler, Rick Allen Hamilton II, James Wesley Seaman
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Abstract
A system and method for managing voicemails using metadata is presented. The metadata includes an audible introduction which a user records and associates the audible introduction to a voicemail. The user is also able to associate other types of metadata to a voicemail, such as a description data flag, a reminder flag, and a retention flag. Once the user associates the metadata with a voicemail, the user is able to retrieve the audible introduction and the voicemail in a sequential manner or through search criteria. The user is able to customize metadata based upon the user's requirements.
Claims32
A method for handling voice mail messages, said method comprising:
- receiving a request from a user;
- analyzing metadata corresponding to one or more saved voice mail messages, wherein the metadata includes an audible introduction regarding the corresponding voice mail message;
- and
- retrieving metadata corresponding to at least one of the saved voicemail messages in response to the analysis.
A method for handling voice mail messages, said method comprising:
- receiving a message retrieval request from a user, the message retrieval request corresponding to a voice mail message;
- retrieving the voice mail message in response to the receiving;
- playing at least a portion of the voice mail message to the user;
- receiving metadata corresponding to the voice mail message, wherein the metadata includes an audible introduction regarding the corresponding voice mail message;
- associating the metadata with the voice mail message;
- and
- storing the associated metadata in a non-volatile storage area.
An information handling system comprising:
- one or more processors;
- a memory accessible by the processors;
- one or more nonvolatile storage devices accessible by the processors;
- and
- a voicemail handling tool to handle voicemails, the voicemail handling tool including:
- means for receiving a request from a user;
- means for analyzing metadata corresponding to one or more saved voice mail messages wherein the metadata includes an audible introduction regarding the corresponding voice mail message;
- and
- means for retrieving metadata corresponding to at least one of the saved voicemail messages in response to the analysis.
An information handling system comprising:
- one or more processors;
- a memory accessible by the processors;
- one or more nonvolatile storage devices accessible by the processors;
- and
- a voicemail handling tool to handle voicemails, the voicemail handling tool including:
- means for receiving a message retrieval request from a user, the message retrieval request corresponding to a voice mail message;
- means for retrieving the voice mail message in response to the receiving;
- means for playing at least a portion of the voice mail message to the user;
- means for receiving metadata corresponding to the voice mail message wherein the metadata includes an audible introduction regarding the corresponding voice mail message;
- means for associating the metadata with the voice mail message;
- and
- means for storing the associated metadata in a non-volatile storage area.
A computer program product stored on a computer operable media for handling voicemail messages, said computer program product comprising:
- means for receiving a request from a user;
- means for analyzing metadata corresponding to one or more saved voice mail messages wherein the metadata includes an audible introduction regarding the corresponding voice mail message;
- and
- means for retrieving metadata corresponding to at least one of the saved voicemail messages in response to the analysis.
A computer program product stored on a computer operable media for handling voicemail messages, said computer program product comprising:
- means for receiving a message retrieval request from a user, the message retrieval request corresponding to a voice mail message;
- means for retrieving the voice mail message in response to the receiving;
- means for playing at least a portion of the voice mail message to the user;
- means for receiving metadata corresponding to the voice mail message wherein the metadata includes an audible introduction regarding the corresponding voice mail message;
- means for associating the metadata with the voice mail message;
- and
- means for storing the associated metadata in a nonvolatile storage area.
Dependencies are inferred from the claim text.